Q1. I exhibited last year and used Expospace. Should I select “new user” or “returning user”?
A1. All Expospace users are considered to be “new users” for 2010. Once you have selected your booth(s) for 2010, the next time you return to Expospace you then become a “returning user”.
Q2. I don’t have a login for Expospace. Do I need one? How do I get one?
A2. No login is needed to access Expospace and get started selecting your booth(s). You will create your login account as you proceed through the booth registration process. Just click on any available (green) booth to begin. If the system asks you to switch to “Exhibitor Mode”, click OK. Selecting an available booth puts that booth into your “cart”, much like other e-commerce web sites. When you have accumulated all of the desired booths in your cart, you can proceed to “Checkout” to complete your purchase transaction. At that time, new 2010 users (which includes everybody on their first 2010 visit, see Q1 above) can create their User Name and Password and input their Registration Information, or returning 2010 users who have previously registered can simply login using their existing user credentials.
Q3. What are the payment options and terms?
A3. All booths must be booked online using Expospace. You do not have to pay online at the time of order, however. There are three (3) payment options available: Online Credit Card, Offline Credit Card, and Check. Full payment is required within 60 days of your booth order, regardless of payment method. We no longer accept split payments, in line with other trade shows.
Q4. How do I obtain an invoice for payment/reimbursement of booth rental fees?
A4. Simply login to Expospace and click on “Control Panel” and then “View Order History / Print Invoices”. Booth number(s) along with rental fees, contact and payment address information, and payment method are all displayed on the invoice.
Q5. How do I update my company information or contact person?
A5. Simply login to Expospace and click on “Control Panel” and then “Edit Contact Information” to make any changes to your company information or contact records. Please ensure that your company URL and business description fields are complete and up-to-date.
Q6. The Expospace web site has been blocked by my network administrator, or is not functioning correctly in my web browser. How do I obtain a booth?
A6. You may need to try to access Expospace from an unrestricted network or a home computer if access has been blocked at your workplace. If all else fails, please contact us at exhibits10@telemetry.org and we will enter the information into Expospace for you.
Q7. Has the price of booth rental increased from last year?
A7. No, the price is the same as 2009. The goal of the IFT and the ITC Committee Staff is to produce the highest quality conference possible and yet still remain affordable to small organizations and startup firms.
Q8. What do I get for the price of my booth rental fee?
A8. The Exposition Committee will supply standard booth equipment consisting of a rear background of curtains on a frame not to exceed 8' in height, two side dividers of curtains on frames not be exceed 3', a two-line name sign, and basic exhibit hall carpeting.
Q9. Do I receive any technical materials included with my booth rental fee?
A9. Exhibitors receive the following technical items with each 10’ x 10’ paid space:
- All exhibitor personnel are permitted to attend all technical sessions (Short Courses are not included)
- (1) DVD of the Conference Proceedings containing all technical papers from the current year show, plus an archive of Proceedings from previous years.
Each exhibiting organization will also receive one (1) electronic copy of the “Attendees List”, containing the names and contact information of everyone who attended the current-year conference (e.g. 2010 exhibitors will receive the 2010 Attendees List). ITC utilizes the “opt in” method for collecting and distributing email addresses of attendees, in response to exhibitor and attendee feedback and in line with many other trade shows. The Attendees List will be sent electronically to the contact person(s) of record for each exhibitor approximately 2 weeks after the conclusion of the conference.
Q10. I am interested in attending the Short Courses and Keynote Luncheon. Are these sessions included in the price of my booth rental fee?
A10. Due to strong demand for the Short Courses and Keynote Luncheon and faced with limited facility capacity, we are unable to include these programs in the booth rental fee. This policy remains unchanged from previous years and we continue to strive to keep these popular sessions affordable for large and small exhibitors alike with the high level of quality that ITC attendees have come to expect.
Q11. What are the rules for setting up booth displays?
A11. Arrangement of exhibits must be in accordance with the "Guidelines for Display Rules and Regulations 2009 Update” published by the International Association of Exhibitions and Events (IAEE). The "Guidelines” define seven (7) distinct booth types and provide the rules for each. A pdf version of the guidelines can be downloaded at the following link:
http://www.telemetry.org/pages/exhibitor/pdf/IAEEDisplayRulesReg2009.pdf
Q12. I have reserved my booth using Expospace. Now how do I register my booth staff to attend the Conference? Is there any charge for my staff to attend the exhibits?
A12. Registration of booth staff and other personnel is mandatory. All attendees must have a badge for admittance to the Conference. We recommend pre-registration via our web site to ensure accuracy and minimize delays. There is no charge for booth staff, speakers/presenters, manufacturer’s representatives, and others for Exhibits-Only access. The link to the ITC/USA Conference registration web site will be made available on www.telemetry.org a few months prior to the show.
Q13. When and how will I receive the Exhibitor’s Kit?
A13. The Exhibitor’s Kit will be made available in soft-copy format in late-August or early-September of 2010 to “booth contact” persons of record in Expospace. The Kit contains instructions for shipping your equipment to the show, ordering electricity and furniture for your booth(s), contracting for janitorial services, and similar information. |
